WakeSUPPORTS

COVID-19 has forced the school year to begin unlike any before

Remote learning for all Wake County Public School students has forced parents or guardians who can’t work from home to seek alternative childcare options for younger children and find places where their older kids can attend class virtually with appropriate supervision. And that costs money.

To help, Wake County has launched a new assistance program called WakeSUPPORTS.

WakeSUPPORTS provides funding to working parents, so they can afford to pay for their kindergartners through sixth graders to attend virtual school at a safe location with reliable oversight, or receive before and after school care.

The county will utilize $5 million in CARES Act funding to assist with expenses incurred during August, September and December of 2020. These funds will offer relief to families in Wake County who face the challenge of paying for childcare in this strained economic climate, while trying to work to provide for their loved ones. The application deadline is Monday, Nov. 30.

Apply Now!

Use the links below to apply online in English or Español.

Other Ways to Apply

Print

Download and print an application in English or Spanish. You may submit your completed application by mail, email, fax or in person.

In Person

You may pick up an application from our Swinburne Building, Northern Regional CenterEastern Regional Center or Southern Regional Center.

By Phone

If you have questions or would like to request an application over the phone, please call 919-212-7621.

To qualify, you must:

Be a Wake County Resident

Meet income requirements

Have a child in K-6th Grade

Suffered financially from COVID-19

FAQs

This program provides financial assistance to help cover the costs of childcare and remote learning support needed after schools started operating virtually on Aug. 17.

WakeSUPPORTS works in partnership with the Emergency School Age Family Support Program that the state of North Carolina launched on Oct. 23. The state program covers childcare or remote learning support for the months of October and November, while Wake County’s program covers the months of August, September and December.

In addition to remote learning support, Wake County will pay the parent fees attached to subsidies for the months of October – November. Parent fees are fees charged by childcare providers directly to parents who use state and federal childcare subsides. There is no application for this portion of the program, and those who receive subsidies will automatically receive this benefit.

The amount provided is based on the facility that your child attends. Payment rates for this program are flats rate of:

  • Licensed childcare center
    $870 per month/per child
  • Licensed family childcare home
    $645 per month/per child
  • Community-based organization
    $516 per month/per child

In order to receive assistance, you must have incomes within the low-moderate income limits established in the 2020 HUD income levels for our region. Use the following table to see if you qualify:

​Persons in Family/Household Maximum Income
1 $39,540
2 $45,180
3 $50,820
4 $56,460
5 $61,020
6 $65,520
7 $70,020

Wake County’s program will assist with expenses incurred from Aug. 17, the beginning of the WCPSS school year, through Sept. 30, and during the month of December 2020.

This works in lockstep with the Emergency School Age Family Support Program launched by the state of North Carolina that covers fees for October and November.

Licensed childcare facilities and unlicensed community-based organizations (CBO) that are registered with the N.C. Division of Child Development and Early Education are eligible to participate in this program.

For the quickest turnaround time, ensure your application is fully and accurately completed.

Before beginning, you will need to gather some documents. They include: a copy of your ID, your most recent paystub and information on your childcare provider.

If you are applying online, you will need to attach digital copies of those documents. If you have no income, upload a written statement declaring so, instead of a paystub.

We will process your application as quickly as possible. Once you have submitted your online application, you will receive confirmation that we have received it and will begin to process it. Staff will contact you with any questions. We aim to process payments within one month of receiving your forms.

Yes! As the state’s program covers the months of October and November, you are eligible to apply for assistance from WakeSUPPORTS to cover the months of August, September and December.

Eligibility for WakeSUPPORTS is based on the child in the household receiving assistance. Children who are U.S. citizens or noncitizens who are legally residing in the country meet our eligibility requirements and can apply.

Yes! Paper applications can be picked up at our Swinburne building, our regional centers or by calling 919-212-7621. You can also request an electronic application through wakesupportschildcare@wakegov.com.

All applications are due by Monday, Nov. 30.

Childcare providers and community organizations can email wakesupportschildcare@wakegov.com or call 919-212- 7621 for any questions about the program.

If you have further questions, you can call 919-212-7621 or email wakesupportschildcare@wakegov.com.

Apply Now!

Use the links below to start your application in English or Español.