The COVID-19 pandemic has significantly impacted our economy.
In May, the unemployment rate in Wake County was 11.5%. As a result of layoffs and cutbacks, some residents can no longer afford to pay their utility bills.
To help, Wake County has launched a new utility bill payment assistance program called WakeHELPS to do exactly what the name implies – help households impacted by COVID-19 pay back what they owe to their utility providers.
The county will use approximately $5 million in CARES Act funding to support WakeHELPS. With a $500 maximum payout per qualifying household, we estimate at least 10,000 households will receive assistance.