COVID-19 Closings and Changes to Service

Wake County Services Current Status

Due to the COVID-19 pandemic, many of Wake County’s facilities and services are temporarily closed or operating on alternate schedules.

Select a service from the menu to see the current status.

Animal Services Center

820 Beacon Lake Drive, Raleigh

  • All services will be by appointment only and will be scheduled noon–6 p.m., seven days a week.
  • Currently not taking livestock or poultry.

More Information:

CCBI (Public Fingerprinting Services)

  • CCBI will resume fingerprinting services by appointment only beginning July 1. Click here to schedule.  No walk-ins will be admitted.

More Information:

Child Support (Department of Human Services)

  • Closed to the public

More Information:

  • You may also call the Wake County Child Support Call Center at 919-856-6630 to be connected to your assigned Child Support Services Agent.
  • Applications are available online at NCChildSupport.com.
  • Applications may be mailed via request by calling 1-800-992-9457 or 919-856-6630.

Clinic Services (Department of Human Services)

Please note that, due to COVID-19, clinic services are limited. Please call the clinic prior to coming to determine if services can be provided.

10 Sunnybrook Road, Raleigh

OPEN Clinics:
(Monday–Friday, 8:30 a.m.–5 p.m.; closed for lunch 12:30–1:30 p.m.)

  • Prenatal
  • Modified Child Health Services
  • Modified Family Planning
  • Modified HIV/STD
  • Modified Lab hours
  • Pharmacy
  • Modified hours for Immunizations
  • Dental Clinic (By appointment or Tele-medicine only. Call 919-250-4610.)

CLOSED Clinics (see note below):

  • WIC
  • TB

More Information:

  • If you believe you have a life-threatening emergency, please call 9-1-1 or visit your closest emergency care facility.
  • Before you visit Sunnybrook for any service, please call 919-212-7000 or visit the Human Services website.

Note on closed clinics:
Telehealth will be available for WIC and TB.

Convenience Centers (Solid Waste)

  • Please practice social distancing and maintain six feet of space from other customers and site attendants.
  • Please be patient! An increased volume of waste from spring cleaning, along with social distancing and cleaning of equipment, has increased delays at facilities.

More Information:

Economic Services (Department of Human Services)

220 Swinburne St., Raleigh

  • The Swinburne Building is closed to the public. The only exception is the lobby, which is open from 8:30 a.m.–5 p.m., Monday–Friday, for pick-up of application packets only. 

More Information:

  • To apply for Medicaid and Food & Nutrition Services, apply online at epass.nc.gov

Wake County Public Libraries

  • All Wake County Libraries are closed to the public, including book returns.
  • Currently not accepting book donations at any location.
  • There will no late fees or any penalties for keeping books until libraries reopen.

More Information:

  • Residents without a library card can register online and receive a temporary card number and PIN , which will allow you to use all WCPL’s  online resources. The card will not expire while the libraries are closed.
  • WCPL also offers a mobile app that provides access to an extensive library of online resources including audiobooks and ebooks.

Parks, Recreation & Open Spaces

  • All public programs and events, including shelter reservations and overnight stays, are canceled.
  • Park offices, centers and playgrounds are closed.
  • Bathrooms are open.
  • Park and preserve grounds remain open.
  • Many of Wake County Parks have virtual tours available.

More Information:

Permits & Inspections

Wake County Office Building, 336 Fayetteville St., Raleigh

  • The time to issue permits and inspections may slow down during this period.
  • The Permit Counter will only open to the public on Tuesdays and Thursdays from 10 a.m.–2 p.m.
  • The GIS (Maps) counter will only open to the public on Tuesdays and Thursdays from 10 a.m.–2 p.m.
  • All customers and staff will be screened for elevated temperature and COVID-like symptoms before entering the Wake County Office Building.

More Information:

  • Many permitting tasks can be conducted via our online permitting portal. For additional questions, please call: 919-856-6310.

Regional Centers (Department of Human Services)

  • All County Regional Centers (Northern, Southern, Eastern, Western and Millbrook Human Services Centers) are closed to the public.

More Information:

  • Limited clinical services are available at 10 Sunnybrook Road, Raleigh, NC 27610. Please call 919-212-7000 for more information.
  • Tax services and payments are available at the Tax Administration office (see below).
  • Birth and death records are available at the Register of Deeds office, located at Wake County Justice Center, 301 S. McDowell St. Suite 3800, Raleigh NC 27601 – 1st Floor.

Veterans Services Office

3000 Falstaff Road, Raleigh, NC 27610

  • Recommend scheduling an appointment.
  • Only open to the public on Tuesdays and Thursdays from 10 a.m.–2 p.m., at the Falstaff location only.

More Information: