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Contact Information

Do you have questions specific to your personal health or business that isn’t covered in our frequently asked questions? Contact these dedicated phone lines and email addresses to get the information you need.

Specific questions about COVID-19 and your risk:

email covid19.questions@wakegov.com  or call 919-856-7044

Health-related COVID-19 questions:

email covid19.questions@wakegov.com or call 919-856-7044


Wake Prevent! has temporarily changed the way it supports local families living in hotels. Families may be eligible for financial assistance to remain in place for up to 12 weeks if they currently live in a hotel, have experienced income loss due to COVID-19, and have children.

For more information about the program and to learn more about eligibility, families can call 919-856-5661 or email covid19.housing.hotelfamilies@wakegov.com.

General feedback:

email covid19.feedback@wakegov.com