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Contact Information

Do you have questions specific to your personal health or business that isn’t covered in our frequently asked questions? Contact these dedicated phone lines and email addresses to get the information you need.

Specific questions about COVID-19 and your risk:

email [email protected]  or call 919-250-1500.

Health-related COVID-19 questions:

email [email protected] or call 919-250-1500.


Wake Prevent! has temporarily changed the way it supports local families living in hotels. Families may be eligible for financial assistance to remain in place for up to 12 weeks if they currently live in a hotel, have experienced income loss due to COVID-19, and have children.

For more information about the program and to learn more about eligibility, families can call 919-856-5661 or email [email protected].

General feedback:

email [email protected]

Please note
 that any email correspondence sent to any of the above email addresses could be subject to North Carolina’s Public Records Law (Chapter 132 of the North Carolina General Statutes).